I've always been driven by passion, and have been hands-on and involved in the Technology space since the early 2000s. Over the years, I have gained knowledge and experience in leadership roles and various Engineering disciplines such as Software Engineering, DevOps and Systems/Infrastructure Engineering.
I am continuously looking out for new technologies, trends and best practices. I seek to learn something new every single day, but most importantly, I love sharing what I have learned.
December 2021 — Present
www.myrepublic.net
At the heart of every Service Provider's business is the Business and Operations Support System (BSS/OSS). MyRepublic is the world's first telco to build its own proprietary Cloud-based BSS/OSS platform.
As an Engineering Manager, I was tasked to build new DevOps and SRE teams, and also grow an existing team of Software Engineers. This gave me great latitude to define what is needed to establish good working culture between the teams. As a result, I was able to build cross-functional teams of Engineers whom are not just only responsible for developing and deploying software to "the Cloud", but also participate in a hoslistic view of designing, maintaining, and monitoring the Cloud infrastructure on both AWS and GCP.
I am actively working on several initiatives including containerisation of legacy applicaitons, establishing automated testing, defining error handling/logging/monitoring best practices, GitOps/Infrastructure-as-a-Code (IaaC), and driving Agile Scrum adoption.
In order to drive many of these new initiatives, I spend my time writing clear documentation and guidelines, building example code libraries, performing code reviews, or by giving workshops/training on best practices, including topics such as Software Design/Architecture, Cloud/Infra Architecture, etc.
Technologies I work with include NodeJS, Java, .NET Core, Kubernetes (GKE), Selenium, PostgreSQL, MySQL, Redis, GitLab, Linux and many more.
January 2020 — November 2021
www.beamandgo.co
As Head of Engineering, I led the Software Engineering team which I grew from a size of three to seven. I was also responsible for managing the entire Cloud infrastructure and establishing the DevOps processes. I've cultivated a healthy Engineering Culture by introducing many best practices including Agile Scrum, CI/CD, testing, peer reviews, and good documentation habits.
During my tenure, I re-architected the software to make it more maintainable; I led the team in decomposing a five-year-old system into a more modular, flexible and testable code base, and later implemented several of these modules as microservices using gRPC. These architectural changes have led to massive improvements to developer productivity and code quality.
Technologies I work with include Docker, .NET Core, gRPC, MySQL, Redis, Selenium, GitLab, Jenkins, AWS, Linux and many more.
September 2010 — December 2019
www.informationofficer.com
Information Officer started as a boutique hosting and CIO-as-a-Service consulting to USA-based clients. As a Technical Director, I set up and managed the business unit in Singapore which was started originally as a Support Center by adopting a follow-the-sun model to provide 24/7 support to USA-based clients.
I later transformed Singapore to a profit center with 100~200% YoY revenue growth from 2015 till 2019 by developing new core competencies to provide Consulting, Training and Software Development services. We now have clients across various industries including Legal, Agriculture, Education, Government, Automotive, Medical and Telecommunications.
I was also the primary driver of the adoption of many new technologies over the years, including Cloud providers — such as AWS and DigitalOcean, containerization of apps with Docker, CI/CD and automation tools such as Ansible, Puppet, and Jenkins. These new technologies have benefitted not only our internal operations as a hosting provider, but also our clients who depend on us for our Consulting and Training services.
July 2004 — Present
www.whymobile.com
WhyMobile is one of Singapore's top independent mobile phone/tablet/electronics retail store. The business was started to provide gimmick-free products and pricing with the aim to edge out dodgy retailers that were very prevalent in Singapore during the early 2000s.
I take on the responsibilities of a CIO/CTO which is a largely passive role; I provide occasional support to the website and retail store when required.
Various personal projects or initiatives where I have been a key contributor.
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