Tag: WhyMobile

  • The end of an era, start of a new

    The end of an era, start of a new

    WhyMobile launched the 3rd major revision of its website earlier this morning. But instead of talking about the new site, this is a little journal to reminisce how far it has come.

    A proof-of-concept site was first built in April 2004. It was nothing more than a static site with an order mailer form that sends an email. The first version launched two months later in June 2004. It was written in PHP 4.

    WhyMobile, therefore, was formally incorporated, and a lot of crazy things happened in the years that followed – including operating an outdoor push-cart in front of Plaza Singapura, to an outlet next to the durian stores in Geylang with “interesting” customers.

    The second version (cover image above) was built circa June 2008. It was written in PHP 5 and deployed as a single CentOS 5 VM. It was nothing fancy – no frameworks, no 3-tier architecture, no design patterns, nothing. Just plain old Apache, PHP, and a local instance of MySQL.

    WhyMobile ran on a Sun Fire X2100 server (2nd from top) as a single Virtual Machine.
    Photo taken Apr 2008.

    The Sun Fire X2100 server where it ran as a VM also had other VMs. The WhyMobile VM was only allocated 512MB of RAM out of the 4GB total on the entire server.

    (Noteworthy mention: The server ran VMware Server 1.0 on CentOS 5 + Software RAID.

    The crummy old Sun server ran and ran and survived a disk failure/upgrade or two, until a time when Cloud services became more efficient and cost-effective. It was eventually wheeled out of the datacenter in August 2014.

    The old Sun server (middle) was still working when it was pulled out.
    Photo taken August 2014.

    So sometime in June 2014, the website moved to DigitalOcean. It ran on a base Ubuntu 14 instance with 1GB of RAM and remained that way for the next 6 years. Minor tweaks and adjustments were made as the business demands changed but never was it upgraded to a newer version of Ubuntu or PHP.

    Sometime between 2010 and 2018, there were also two “mobile” versions. The first version was based on a very early version of iUI, and the second version based also on a very early version of jQuery mobile. The mobile version was meant to be a super lightweight product catalog since the predominant connectivity was only 3G back then.

    “Mobile” version, circa 2011-2016 based on jQuery Mobile.

    But it was all written in PHP 5, and people have given me weird looks.

    “Really? PHP 5? Isn’t PHP slow?”

    No, sir. At its peak, the website was serving around a million page views a month. Remember: it had only 512MB RAM and was sharing it with a MySQL server. It never flinched.

    CPU barely inched past 4% while serving on average of 400k pageviews/mth.
    CPU chart from DigitalOcean, 17th November 2020.

    Remember – no bloatware, no frameworks, no nothing. It is a good reference for KISS.

    Still, I am amused that it ran for 12 years (2008-2020). Time flies.

    But by around 2017 I knew the website wouldn’t last much longer. Not because it wouldn’t continue to run (there were fair concerns on security, the evolving PDPA laws, and all that) but because many competitors had “upgraded” their websites, albeit sloppily, and I have been receiving feedback that the site looks dated.

    I had embarked on several attempts to revamp the website between 2017-2019 but failed. I spent quite a fair bit of time evaluating various PHP frameworks (CI3, Laravel). I was mucking around and having a war with the ORM, and eventually arriving back at square one.

    Building the site has always been a one-man-show. A small business like WhyMobile will never be able to afford the skyrocketing salaries of Software Developers in Singapore. I was essentially paying myself over the years, and I “owe” the business an overdue revamp.

    With kids and a hectic work schedule, the revamp never happened… until 2020.

    2020 came. COVID-19 came. I would be kidding if I said the business wasn’t affected.

    During the Circuit Breaker, it wasn’t too bad. Then the trickle-down effect started to become apparent in Q3 2020.

    Barely any foot traffic in Far East Plaza.
    Photo taken 12th October 2020.

    I knew we had to do something to embrace the new work-from-home, shop-from-home, stay-at-home, die-at-home culture. I bit the bullet, picked a framework, committed to it, and then spent almost every single weekend of my spare time working on the code. Son’s at a class? I’m coding. Son’s taking a nap? I’m coding. Son taking a poop? Coding.

    The launch of version 3 was intended to be past midnight on Monday 16th November 2020, but AWS was giving me grief about getting SES going in production mode.

    It was resolved the next day, and here we are, Tuesday 17th November 2020 at 01:00 hrs.

    Home page of WhyMobile 3.0, launched 17th November 2020.

    And for the record…

    # cat /etc/issue.net 
    Ubuntu 14.04.5 LTS
    
    # php -v
    PHP 5.5.9-1ubuntu4.26 (cli) (built: Sep 17 2018 13:46:30) 
    Copyright (c) 1997-2014 The PHP Group
    Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies
        with Zend OPcache v7.0.3, Copyright (c) 1999-2014, by Zend Technologies
    
    # mysql -V
    mysql  Ver 14.14 Distrib 5.5.62, for debian-linux-gnu (x86_64) using readline 6.3
    
    # uptime
     07:09:19 up 973 days,  8:02,  1 user,  load average: 0.00, 0.01, 0.05
    
    # shutdown -h now
  • Buying Mobile Phones in Singapore

    There’s been a piece of news recently where a Vietnamese tourist who made only $200/month had to kneel down to beg on his knees to get a refund of his money for an iPhone 6.

    I think a lot of people still do not understand the ins-and-outs of this trade. Being a victim of similar scams at mobile phone stores in the old days, I subsequently started a business of my own to prove that it is possible to make an honest living.

    There are few very common tricks that people fall into. The simple ones are these: –

    • Adding taxes to list price after the deal is made. Such sellers usually add an additional 7% GST to the listed price, but sometimes the seller is not a GST-registered business.
    • Missing parts, such as charger and earpiece, requiring a top up. This is the scam I fell for.
    • Not getting the device you wanted, i.e. a fake, or a used item instead of a new one.

    The more complex scams is seen in the news above, where a hidden contractual clause would require you to purchase additional items. There’s also another type of scam known as the swap-bait, where you would purchase a device, then test it and realise it is faulty, but have no choice but to pay extra for an upgrade because the faulty item was the “last piece”.

    How to avoid being scammed?

    Be sure to ask for nett pricing, i.e. tax inclusive price. Be sure to ask if all the items are included in the box, such as charger and earpiece. Also be sure to check the lifetime call timer on the item to ensure that it is 100% brand new (if you are buying a new device). Test the device before making payment. Finally, read any agreement carefully before you sign.

    Sometimes the products may not be sealed, and that is OK because it is common for mobile phone stores to buy from a consumer who has re-contracted with a telco (this is called “buy-back”), then resell it. These devices are still considered “brand new in box” (BNIB), but may have a lapsed warranty of several days. This is how these stores are able to offer good prices well below the recommended retail price (RRP).

    The Vietnamese tourist was unfortunate. These are definitely not normal business practices in Singapore. There are many stores around that make an honest living, and I suggest that people do their own research and go to stores that publish open pricing and have a large social following. The top two such independent stores in Singapore are WhyMobile and Mobile Square.