I am absolutely pissed. If I’m an ass I can basically go and reverse any PayPal purchases I’ve made and I’ll get away scott-free thanks to their “consumer protection” policy.
I’ve had customers who received their orders, signed on the SingPost consignment note and then later did a charge back on their cards. Not only did PayPal honor the payment reversal, they still charged us the payment processing fee.
This means if the transaction was $1,000, I not only lose $1,000, I’ll still have to pay PayPal ~$40 (~4%) for payment processing. What kind of logic is this?