Dear <REDACTED>
Hope this email finds you well. I would like to ask MOT why our SimplyGo isn’t available as an Express Travel Card on Apple’s iOS.
If you use an iPhone and have been to other countries including Japan, HK, China, Korea and even USA, their travel cards are available in the Apple Wallet and it is very convenient.
The Express Travel Card allows it to be used without authentication (Face ID) and can even be used when the phone battery is flat. It’s designed for fast entry and exit so users can simply tap their phone without ever having to open up the wallet app and authenticating before presenting the card to the reader.
In addition, the availability of the travel card on the phone reduces the need for users to buy a physical card, or download and additional app. It’s not only more environmentally friendly – it will also be much more convenient for tourists.
I hope MOT will consider asking SimplyGo to implement the Express Travel Card on Apple’s iOS. Singapore prides itself as one of the top places in the world for public transportation, and we should keep up with the times.
For more information:
https://support.apple.com/en-sg/105123
Best Regards,
Justin Lee