So wifey’s colleague will be going on a long leave for a period of 3 months and she had to sit-in in an interview of a new guy who would be covering her colleague.
According to her, the interviewee – a FT, apparently, from another part of Asia – was able to describe his job scope and responsibilities so well she felt that Singaporeans were at the losing end for being really bad at articulating their work experiences.
However, wifey had a feeling this guy was half bullshitting as he used the term “we” more often than “I”, meaning he was describing his team’s work rather than his individual contribution. However when probed, the interviewee was capable of elaborating details of processes, so she couldn’t really ascertain if it was really bull or not.
Then I spoke to another friend who had some bad brushes with FTs and he asked if her colleague had asked more objective questions rather than open-ended questions such as “describe your role in your previous job” and wifey said: “Not really.”
So there are two problems here. We suck at both ends – as an interviewee and interviewer.
When I was in my first job in a small local start-up I had similar problems with interviewing, so I came up with a 3-page technical test. Rather fortunately (or maybe unfortunately) the test filtered out a lot of candidates and it became really difficult to find a decent hire and eventually we were a little starved for manpower. Over time, some random hires got in and were asked to go, or quit shortly after anyway.
Where have all the good people gone?
I’m suspecting the big companies are sucking them all up, leaving small start-ups in the ditch.
So it leaves all the Tom, Dick & Harrys (hereinafter “TDH”) to search for small-timers who are desperate for manpower to fulfill their growing business.
But if small companies don’t firm up their hiring process and start hiring any TDH, they may be in for a rough ride.
TDHs don’t really bother with company culture. They follow some rules set out by HR just for the sake of it. And for a start, many small start-ups lack culture, so TDHs will readily mess that up.
A lot of TDHs I’ve seen are in for the money, or it’s just another job to fill their idle time. TDHs lack commitment, and will readily switch jobs when a better monetary offer comes along.
Lastly, TDHs are a waste of time if you send them for certifications. They lack passion and will use your certifications as an opportunity to get a better hire elsewhere, and all your money would have been gone to waste after a year of intensive training.
So if you run a small start-up, I’d like to suggest that you firm up your hiring process. One good employee is better than many crappy ones. They bring a lot of intangible benefits to a company.
It’s really not difficult to weed out the TDHs. Test their thought processes, ask them whacky questions, push them to the limits of their answers. A passionate hire will pay attention to detail and will offer creative suggestions. TDHs will probably just answer “I don’t know” and go in search for the next easier target.
However, if you’re on the opposite side and is going for an interview soon, learn to talk. It’s really a skill, especially if you’re still in school – take your presentations seriously and aim to capture your audience. These are real life skills. If you can’t sell, you have no money! I wished I had taken them more seriously 10 years ago, but it’s a little too late for me now 😉
April 8, 2011 at 1:01 am
Did I ever tell you my story of when I was still a civil servant? 🙂 Well, I had to hire people and I really needed people who can write. Basically, if they can’t write, then uncle end up having to play grammar teacher which was NOT FUN. I also needed people who can think and don’t always come to me with problems, so I devised an essay exam for the prospects.
The exam had three questions (and they had an hour to answer the questions — okay to leave early):
1. Tell me what you know about HR.
(This was actually quite a standard question that you would expect since I was running a HR unit — but truth of the matter is that the position was an entry level position so majority of the applicants would have no idea — it’s actually okay. Just wanted to see what they would say if they had no clue. :-P)
2. Why should I hire you?
(This one caused quite a lot of discomfort ‘cos most Singaporeans aren’t too good at selling themselves and they cannot be sure if saying too many good things will make them sound arrogant. Hardly matters to me ‘cos just because someone says “you should hire me because I’m smart” doesn’t mean that I would believe that person. I just wanted to understand how these people think.)
And for the last question:
3. Suppose you were walking down the street and a UFO descends from the sky. Out comes an alien that looks somewhat friendly, what would you say to the alien? Explain.
(I thought this question was really cool. I sat into the exam hall for the first 10 mins, just looking at the number of jaws that dropped when they read this question. Some people simple left this blank and didn’t know how to answer this question. :-P)
April 8, 2011 at 11:06 am
LOL that’s funny.
So did the exam find you the right guy? I’m quite right then:
1. Tests their thought processes
2. Pushes them to the limits of their answers
3. Asks them whacky questions
“A passionate hire will pay attention to detail and will offer creative suggestions. TDHs will probably just answer “I don’t know” and go in search for the next easier target.”
I’m almost certain I’m correct with this observation, ‘cos I failed every candidate that lacks attention to detail.
I’ve also met my fair share of arrogant interviewers, and mind you it was a very prominent Silicon Valley start up before Google came along – you can guess the company.
I got past the 1st technical round, and when the 2nd round came a local (Singapore) marketing guy was so arrogant I couldn’t be bothered with his questions.
It was my dream to join a SV start-up but luckily I didn’t join them – they laid off of a lot of people back in 2009/2010. 😉
April 8, 2011 at 12:31 am
Wahlau you reply faster than I can finish editing my post. 😛
April 8, 2011 at 12:27 am
The banks are sucking up a lot of the good people. 🙁
My advice: stick with the technical tests and be stringent on your hiring. Better not to hire than to hire badly. That’s always been my motto. Also, follow your instincts.
I have had my share of bad hiring experiences, basically because I was stupid enough to lower standards or ignore my instincts (and give chance). End up wasting everyone’s time.